Refund Policy

Effective Date: September 28, 2026
Website: AviationBasPartSale.com

At AviationBasPartSale.com, we aim to provide accurate product information and clear purchasing terms for aviation parts and related components. This Refund Policy explains when refunds may be available and how approved refunds are processed.

Because aviation parts can vary significantly in condition, configuration, documentation, certification status, and application, customers should carefully review the product description and applicable specifications before placing an order.

1. Refund Eligibility

A refund may be considered when:

An eligible order is cancelled before shipment in accordance with our cancellation terms.

An eligible product is returned and accepted under our Return Policy.

The product received is materially different from the product described in the applicable listing.

The product arrives damaged and the claim is accepted following review.

AviationBasPartSale.com authorizes a refund as part of an agreed resolution.

Refund eligibility may depend on the condition of the product, the circumstances of the claim, the applicable return requirements, and whether the item is eligible for return.

2. Product-Specific Terms

Certain aviation parts may have special sale conditions because of their:

New, used, overhauled, repaired, or serviceable condition

Documentation status

Certification status

Traceability

Serial-number configuration

Applicability

Specialized nature

Customer-specific configuration

Special-order status

Where a product has specific return or refund conditions, those conditions will be stated on the applicable product page, quotation, invoice, or order documentation.

Product-specific terms should be reviewed before purchase.

3. Non-Returnable or Restricted Items

Unless otherwise agreed in writing, certain products may not be eligible for return or refund, including products that:

Were specially ordered or sourced at the customer’s request

Were customized or modified for the customer

Have been installed, altered, disassembled, or otherwise modified after delivery

Have been damaged after delivery through customer handling

Are sold under a clearly disclosed final-sale or as-is condition

Have been returned without authorization

Cannot be resold because of customer-caused damage or alteration

Any applicable restriction will be communicated in the relevant product terms whenever reasonably possible.

4. Refund Requests

To request a refund, contact us at:

Email: info@aviationbaspartsale.com

Please provide:

Order number

Customer name

Product name or part number

Reason for the refund request

Description of the issue

Photographs or supporting documentation, where applicable

For aviation components, additional documentation may be requested when necessary to evaluate the claim.

5. Review of Refund Requests

Refund requests are reviewed based on the order records, product listing, applicable terms, product condition, shipping information, and supporting documentation.

For damaged, incorrect, or materially misdescribed items, we may request photographs, serial-number information, packaging photographs, delivery records, or other reasonable evidence.

A refund is not considered approved until AviationBasPartSale.com confirms the applicable resolution.

6. Approved Refunds

Once a refund has been approved, the refund will generally be issued to the original payment method used for the purchase.

Processing time may depend on the payment method and financial institution.

As a general guideline, approved refunds are processed by us within [5–10 business days] after the refund has been authorized and any required return inspection has been completed.

Your bank, card issuer, or payment provider may require additional time to post the refund to your account.

7. Shipping Charges

Original shipping charges may be non-refundable unless the refund is being issued because of an error attributable to AviationBasPartSale.com, a qualifying damaged shipment, or another circumstance in which we agree that shipping charges should be refunded.

Return shipping charges are handled according to our Return Policy.

Any applicable restocking or other disclosed fees will be identified in the applicable product or order terms.

8. Partial Refunds

Where appropriate, a partial refund may be offered instead of a full refund.

Any partial-refund arrangement will be communicated to the customer before it is processed.

9. Refunds for Cancelled Orders

Cancellation requests should be submitted as soon as possible.

If an order has not yet been shipped and cancellation is accepted, the applicable refund will be processed according to the payment and order terms.

Once an order has shipped, cancellation may no longer be available and the customer may instead need to follow the Return Policy.

Special-order, customized, or already-processed orders may be subject to different cancellation terms.

10. Chargebacks and Payment Disputes

We encourage customers to contact us first so that we can review and resolve legitimate order concerns.

Filing a payment dispute does not automatically create eligibility for a refund. We may provide relevant order, delivery, product, and communication records to the applicable payment provider when responding to a dispute.

11. No Unapproved Deductions

Customers should not deduct claimed refund amounts from outstanding invoices or other amounts due unless AviationBasPartSale.com has agreed to the adjustment in writing.

12. Contact Us

For refund questions or to request review of a refund matter:

AviationBasPartSale.com
Email: info@aviationbaspartsale.com
Phone:(970) 315-2567
Business Address: 575 Ed Beegles Ln
Greeley, CO 8063 United States

Please include your order number whenever possible.